Skip to content
LedeRoom
LedeRoom
Public records

Records office trims request backlog with new triage lane

The city says simple document requests are now moving through a separate review path.

Source language: English
0
Records office trims request backlog with new triage lane
Location
Ottawa City Hall
110 Laurier Avenue West
A new records triage lane is meant to reduce wait times for routine public document requests.
Civic accountability Open data

The records office says it has reduced part of its request backlog by moving simple document requests into a separate triage lane.

Officials say complex privacy reviews will still take longer, but routine agenda packets and service memos should move faster.

People in this story 3
Events 2
Comments

Comments (0)

Please log in to comment.

No comments yet.

Up next

Civic technology Ottawa opens public budget tracker before spring committee vote Shared tag: Civic accountability Residents can follow commitments, source documents, and status changes in one public view.